Privacy

Privacy Policy

Last updated: March 26, 2026

At Blockex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency investment platform.

1 Information We Collect

Personal Information

• Name and email address
• Phone number
• Date of birth
• Government-issued ID (for KYC verification)
• Proof of address

Financial Information

• Cryptocurrency wallet addresses
• Transaction history
• Investment plan details
• Deposit and withdrawal records

Technical Information

• IP address
• Browser type and version
• Device information
• Cookies and usage data

2 How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our investment services
To verify your identity (KYC/AML compliance)
To process deposits and withdrawals
To send important account notifications
To improve our platform and user experience
To comply with legal obligations
To detect and prevent fraud

3 Data Protection & Security

We implement industry-standard security measures to protect your data:

Encryption

256-bit SSL/TLS encryption for all data transmission

Secure Storage

Encrypted databases with regular security audits

Access Control

Strict access controls and employee training

Cold Storage

Offline storage for majority of digital assets

4 Information Sharing

We do NOT sell your personal information. We may share information in the following circumstances:

Service Providers: With trusted third parties who assist in operating our platform
Legal Requirements: When required by law, court order, or government request
Compliance: For KYC/AML purposes as required by regulations
Business Transfer: In case of merger, acquisition, or sale of assets

5 Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and login status
Analyze platform usage and performance
Enhance security measures

You can control cookies through your browser settings, though some features may not work properly without them.

6 Your Rights

You have the right to:

Access your personal data

Correct inaccurate data

Request data deletion

Opt-out of marketing

7 Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 5 years as required by financial regulations. You may request deletion of your data, subject to legal retention requirements.

8 Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9 Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take immediate steps to delete the information.

10 Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last modified" date. We encourage you to review this policy regularly. Continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

[email protected]

@blockex_support